Refunds & Returns Policy

Perishable Products

Due to the nature of seafood and frozen foods, returns may be limited once products have been delivered, received, or exposed outside proper storage conditions.

Order Issues

If you receive a wrong, damaged, or incorrect item, contact Amans Ocean as soon as possible with your order details and supporting information.

Refund Review

Refunds or replacements are reviewed based on the issue reported, product condition, order details, and timing of the complaint.

Customer Responsibility

Customers are encouraged to check products immediately upon delivery or pickup and report concerns promptly.